By Alexis Grace
Warranty is often a major topic of discussion when investing in property improvements, whether it be a new roof or siding. The language used in warranties can be confusing for some property owners. Terms like “manufacturer’s warranty” and “workmanship guarantee” are often used interchangeably.
It is important to know what warranties are offered and how long they last. This will help you make informed decisions, and also let you know where you stand in the event of a problem.
It’s important to understand what you have so that you feel confident.
What is a manufacturer warranty?
Manufacturer Warranty is offered by the manufacturer of the product, not by the installer. This warranty’s purpose is to ensure that the product is free of defects that were created during its manufacturing.
A valid manufacturer’s warranty will provide you with a remedy, for example, if the shingles on your roof begin to degrade much sooner than you expected because of a manufacturing defect. It could be replacement materials, or in some cases reimbursement for defective materials.
What is typically covered?
- Factory defects can cause premature product failure
- Material quality issues
What is typically not covered
- Damage caused by improper installation
- Normal wear and tear
- Weather events such as storms and hail damage (unless otherwise specified)
- Incorrect maintenance or use
Duration:
The warranties offered by manufacturers can vary greatly, ranging from 10 years up to a “lifetime warranty”. It is important to carefully read the fine print. Sometimes “lifetime” does not mean forever. It can be defined as a certain number of years, or a specific condition.
What is a workmanship warranty?
A warranty on workmanship is different. This warranty is provided by the installer or contractor and covers the quality labor used to install the product. This warranty is offered by the contractor or installer and covers the quality of the labor involved in installing the product.
A workmanship warranty will cover any costs incurred to fix a problem that arises due to improper installation, such as a roof leak from poorly installed flashing.
What is typically covered?
- Installation errors that cause performance issues
- Incorrect sealing, fastening or flashing work
What is typically not covered
- Damages resulting from defective products (this is the responsibility of the manufacturer)
- Weather-related wear or normal aging
- Homeowner neglect or abuse can cause damage
Duration:
The length of a workmanship warranty can differ significantly depending on the contractor. Some contractors offer a warranty of one year, while others provide coverage for up to ten years.
Why both warranties are important
It is important to know that warranties for workmanship and manufacturer complement each other, but they cover different risks.
It is the responsibility of the manufacturer if a product fails due to poor workmanship. Under a workmanship guarantee, the contractor is responsible if the product fails due to improper installation.
You are not fully protected by either warranty alone. They offer more coverage when they are both valid and in force.
What Property Owners should do before and after a project
1. Please read the warranty carefully
You should not assume that a warranty is covered just because it’s stated in broad terms like “lifetime guarantee.” Ask questions about anything unclear. Check for information on the exclusions and claim procedures. Also, find out what is required to maintain the warranty (such as regular upkeep).
2. Keep documentation
Keep copies of all warranty documents, proofs of purchase and correspondence with the contractor or manufacturer. You will need these records if you have to make a claim.
3. Keep your property in good condition
The majority of warranties, both for workmanship and manufacturer’s warranty, require you to maintain your product properly. A roofing warranty can be voided if you fail to clean your gutters and allow debris to build up.
Final Thoughts
Warranty coverage can provide valuable peace of mind – but only if they are understood. Knowing the difference between a warranty from the manufacturer and a warranty for workmanship will help you protect your investment and take quick action if anything goes wrong.
Ask questions and organize your records before you start any major project. This will prevent any surprises and help to protect your improvements.
This post was written by a professional at Baypoint Roofing. Baypoint Roofing is a State-certified, insured, bonded, and licensed roofing contractor specializing in insurance restoration, storm damage repair, and expert roof inspections and installations. With over 25 years of experience, we proudly serve the entire state of Florida. Whether you need a complete roof replacement or precise repairs, our skilled team delivers unmatched quality and service. Trust Baypoint Roofing, roofing companies land o lakes fl, to protect your home or business with solutions that endure the Florida elements and exceed your expectations. Your satisfaction is our top priority.
