What to Ask Before Renting a Storage Unit

Everyone has different needs when it comes to renting a storage unit, some might be looking for a place to store a vehicle, while others need it for work-related reasons. Either way, you will need a good quality storage unit provider who you can trust and depend on. Your items should be kept safe in a modern storage facility. Here are some questions to ask when speaking to a storage space provider.


One of the most important things to consider when it comes to self-storage in South Eastern Melbourne is security – how safe will your belongings been while in storage? A first-class facility will offer many storage options and all of them will be protected by modern security features. When speaking to a company representative, ask them if they have all of the following safety features:

  • Coded Entry
  • Security Surveillance
  • Perimeter Fencing

A reputable company will have all of the features mentioned above and more to ensure your belongings are kept in a secure setting.

Customer Service

It is also good to choose a storage unit provider who cares about their customers. They should do their best to ensure everyone is happy and they provide a professional service. Find out if there is an employee on-site during the week if you need to contact the company. Will your call go directly to the facility or will it be sent to a call centre?

Access Options

If you’re storing items for business-related reasons, you’ll probably want access to your unit 24/7. There may be important tools or equipment in there that you need right away which means you cannot have restricted access.


Who looks after maintenance? How often is the facility cleaned and do they have a company who takes care of pest control? These are all important questions you must ask when speaking to a storage unit provider.


Lastly, you’ll want to know about the price. It is best to shop around before you choose a storage space provider. You can then compare each rate to see which one is best for you or your business.

When choosing a storage unit provider, make sure you keep your options open and pick one that suits your needs. Don’t rush the decision, do some research, and find a place that comes highly recommended by previous customers. Try to find a reasonably priced provider who can offer professional services and a secure facility.

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